Microsoft 365 Support & Management
Microsoft 365 support and management
Administration of Microsoft 365, Entra ID, Teams, SharePoint, Exchange Online, OneDrive, licences and security settings — so the platform your business runs on stays organised, secure and cost-controlled.
What does Microsoft 365 management include?
Microsoft 365 management is the ongoing administration of a Microsoft 365 tenant: users, groups and licences in Entra ID; mailboxes and mail flow in Exchange Online; Teams, SharePoint and OneDrive structure and sharing; device and security policies; and regular review of licence use and configuration. It keeps the platform secure, tidy and aligned to how the business works.
The platform your business runs on deserves proper administration
Microsoft 365 tenants tend to grow organically: licences assigned and never reclaimed, Teams created for every project, SharePoint sites shared with "everyone", guest accounts that never expire and security defaults that were never reviewed. Each of these costs money, creates risk or makes information harder to find.
We administer the tenant as a managed service — the everyday changes your people need, plus regular review of licences, sharing, security settings and structure. It is also the foundation for Copilot and AI assistants and for Microsoft 365 security.
What we manage
Users, groups and licences
Joiners, movers and leavers in Entra ID, group-based licensing and licence reclamation.
Exchange Online
Mailboxes, shared mailboxes, distribution lists, mail flow and retention.
Teams
Team creation standards, guest access, ownership and lifecycle.
SharePoint and OneDrive
Site structure, permissions, external sharing and storage.
Security settings
Multi-factor authentication, conditional access, Secure Score improvements and alerts.
Devices with Intune
Device enrolment, compliance and configuration policies where licensed.
Common quick wins
- Licence reclamation. Unused or mismatched licences identified and corrected.
- Sharing clean-up. Overly broad sharing and stale guest access reviewed.
- Stronger sign-in. Multi-factor authentication enforced consistently.
- Tidy structure. Teams and sites with clear owners and naming.
Connected capabilities
Where this connects to the rest of the work
Technology does not operate in silos. These are the capabilities that most often sit alongside this one in a real engagement.
FAQ
Frequently asked questions
Can you take over administration of our existing Microsoft 365 tenant?
Yes. We start with a review of users, licences, admin roles, security settings and sharing, then stabilise priority issues and take over day-to-day administration.
Can you help us reduce Microsoft 365 licence costs?
Often, yes — by reclaiming unused licences, matching licence types to what people actually use and reviewing add-ons. Savings depend on your starting position.
Do you manage Microsoft Teams governance?
Yes: creation standards, naming, ownership, guest access and archiving so Teams stays useful rather than sprawling.
Do you support Microsoft 365 for organisations in South Africa?
Yes. Microsoft operates South African datacentre regions, and we can confirm where your tenant's core data is stored as part of a review.
Ready when you are
Get your Microsoft 365 tenant under control
A tenant review shows where licences, sharing and security settings need attention.